AI for Telecom Excellence
Reduce churn, optimise networks, and drive ARPU growth with AI that understands telecom.
Why SynaptyX
ARPU Up in 90 Days
No ARPU Improvement? No Invoice
We tie our fees to your KPIs. Your churn doesn't drop? Neither does our invoice.
Telecom Veterans
Our team has deep experience with major European operators. We know your TLAs and challenges.
Rapid Integration
Week 1: API into CDRs. Week 2: Churn predictions. Week 6: Live campaigns. No BSS/OSS overhaul.
Built for Telecom
Works with your Amdocs billing, Ericsson RAN, and Oracle systems. Even that Excel file finance won't give up.
Proven Results (Within 3 Months)
- 1-3% CAC reduction
- 10% marketing efficiency gains
- 12% engagement increase through AI-powered optimisation
The Telecom Challenge
The Monday Morning Reality:
2.8% churn rate = 140,000 subscribers lost monthly
WhatsApp launches free international calling
5G network at 20% utilisation, £2B CAPEX burning
Meanwhile, your AI initiative? Still in vendor evaluation.
The Reality: 76% of telcos have AI initiatives, only 15% see ARPU improvement.
Why AI Fails in Telecom
Silo Syndrome
Billing doesn't talk to network. Network doesn't talk to customer service. Your AI insights die because BSS and OSS systems don't communicate.
Integration Nightmare
24 months to integrate AI with legacy billing. Meanwhile, digital-native MVNOs launch AI pricing in weeks.
Wrong Priorities
Engineers optimise tower placement while 2.8% monthly churn costs £168M annually. Wrong problem, wrong focus.
Your Data Reality
CDRs in Oracle, customer data in Siebel, network logs in 47 formats
60% of customer profiles have mismatched IDs across systems
Your "single customer view"? More like customer kaleidoscope
The Reality: Scrappy MVNOs with 2% market share predict churn better than your 10,000-person analytics team using unified cloud data. You don't need to rebuild everything. Connect what matters. Fast.
AI That Pays for Your Next Spectrum Auction
Churn Crystal Ball
AI detects support calls about coverage → triggers personalised retention offer → customer accepts instead of porting out
Impact:
25% churn reduction, £72M annual revenue protection
Network Slicing Intelligence
AI creates 50+ micro-plans based on usage patterns. Gamers pay 40% premium for low latency. Remote workers pay for guaranteed uptime.
Impact:
15% ARPU increase without touching base rates
Network Optimisation
Predicts congestion 4 hours ahead → adjusts dynamically → no complaints. Identifies 30% over-provisioned towers.
Impact:
40% fewer complaints, 20% OPEX reduction
5G Monetisation
Identifies enterprise customers ready for private 5G. Flags manufacturing clients with IoT opportunities.
Impact:
300% increase in enterprise revenue per account