Before you buy anything, sit down and answer these 4 questions (properly):
1. Who decides what gets automated? 2. Is the business owning outcomesโฆ or is this landing in IT's lap? 3. When do guardrails startโฆ day 1 or after the first incident? 4. Can a human override it when reality disagrees?
These aren't "Tech questions". They're ๐ฐ๐ผ๐ป๐๐ฟ๐ผ๐น + ๐๐ฟ๐๐๐ + ๐ต๐ผ๐ ๐๐ผ๐ฟ๐ธ ๐ฎ๐ฐ๐๐๐ฎ๐น๐น๐ ๐ด๐ฒ๐๐ ๐ฑ๐ผ๐ป๐ฒ.
Skip them and people will route around what you build. ๐ค๐๐ถ๐ฒ๐๐น๐.
๐๐ฒ๐ ๐๐ต๐ฒ๐บ ๐ฟ๐ถ๐ด๐ต๐ ๐ฎ๐ป๐ฑ ๐๐ ๐๐๐ผ๐ฝ๐ ๐ฏ๐ฒ๐ถ๐ป๐ด ๐ฎ ๐ฝ๐ถ๐น๐ผ๐โฆ ๐ฎ๐ป๐ฑ ๐ฏ๐ฒ๐ฐ๐ผ๐บ๐ฒ๐ ๐ฝ๐ฎ๐ฟ๐ ๐ผ๐ณ ๐๐ต๐ฒ ๐๐ฎ๐ ๐๐ฒ๐ฎ๐บ๐ ๐๐ผ๐ฟ๐ธ.